Computer glitch hits taxpayers
LinuxChick
WINNIPEG — Many Canadians are having their patience, as well as their income, taxed by the federal government this week.
A computer glitch at the Canada Revenue Agency shut down the system that accepts online tax returns sometime Sunday night or Monday morning.
Technicians were still scrambling to fix the problem Tuesday afternoon.
“It’s not unusual to see the occasional down period for an hour,” said Emilia Kotris, a CRA spokeswoman in Winnipeg.
“This is the first time I’m aware of anything lasting longer than an hour or so.”
The problem appeared to rest in the computer system at the agency’s Ottawa headquarters, and caused a backlog to start building at businesses that prepare tax returns.
Source: Globe and Mail
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