Mozilla’s effort to provide live Web support for the Firefox Web browser has started slowly, with the service still in beta, buggy and available to users for only a few hours each day. Mountain View, Calif.-based Mozilla quietly began the program, staffed by volunteers, at the start of this year. “The hours of operation are currently very conservative,” acknowledged Mozilla support manager David Tenser. Firefox has never had trouble attracting volunteers: More than 1,000 people freely contribute code and another 500,000 test the betas.

Got some time in the afternoon or when ever this is a great chance to get in to helping others, Baldy

Firefox Chat Support Lacking Volunteers