The fastest way to raise the hackles of most U.S. IT professionals is to mention offshore outsourcing. Among them, there is a common perception that U.S. corporations are cutting IT budgets by laying off lots of IT professionals and shipping their IT jobs overseas, and generally wrecking a lot of IT departments in the process.

This perception has been driven by two sources: 1.) the media, which has latched on to outsourcing stories, and 2.) by several large and prominent U.S. corporations such as Dell and Citibank that have outsourced much of their consumer customer support to offshore companies in India.

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